WEEKEND, HOLIDAYS, AND SPECIAL EVENTS SUBJECT TO RATE CHANGES. MINIMUM STAYS RATES ARE FOR 2 OR 4 PERSONS.
We encourage a family atmosphere, and do not tolerate any rude or unacceptable behavior.
Check out the policies below for the best locations in Ocean City MD.
*Surcharges may apply on holiday weekends, senior weeks and special events. Rates do not include taxes and are subject to change without notice. Minimum stay requirements may apply.
NO HIDDEN FEES WHEN YOU BOOK WITH US!
Surf Inn & Suites
CANCELLATION & PREPAYMENT POLICIES
FLEXIBLE – 7 DAYS
- The guest can cancel free of charge until 7 days before arrival. The guest will be charged the cost of the first night if they cancel in the 7 days before arrival.
- The guest will be charged a prepayment of the cost of the first night + tax after reservation.
DATE CHANGES FOR NON-REFUNDABLE BOOKINGS
We allow guests to change dates on their own:
- Once for their booking, 7 days or more before check-in
- For the same or higher price as their original booking
- For the same booking conditions and room type
CANCELLATION EXCEPTIONS
Grace Period
- No fees charged for bookings canceled within 1 hours of booking
CHILDREN POLICIES
- Children of all ages are allowed.
- Children 11 years old and under stay for free.
- Children that are 12 years old and older pay $10 per night per child.
GUEST PAYMENT OPTIONS
We accept the following credit cards:
- Visa, Mastercard, Discover, American Express
- Credit cards used for reservations must be present at check in time to be verified along with valid ID. Name on reservations must match name on credit cards.
- Cash is accepted. Checks are not accepted.
- Virtual Card payment is not accepted
INTERNET, PARKING, SMOKING & PETS
Internet
- WiFi is available in public areas and is free of charge.
Parking
- 1 Free parking space per room reserved. Vehicles only.
Pets
- Pets are not allowed. Emotional animals are not allowed. Only Service animals are allowed.
Smoking
- Smoking, vaping and Marijuana are not allowed inside rooms and balconies. Smoking is only allowed in designed areas.
- $250 fine is charged for smoking and vaping.
GUEST INFORMATION
Check-in & Check-out Times
- Check-in from 3:00 PM to 6:00 PM. For late check in, after 6:00 PM, please call the front desk office to make arrangements.
- Check-out is before 11:00 AM
Guest Address Details
- Guests must provide their address details when they book
Guest Phone Number
- Guests must provide a phone number when they book
Age Limit
- Minimum Age: 18
- Maximum Age: No age limit
Groups
- We accept room blocks and large booking reservations. Call the front desk for further information.
DAMAGE DEPOSIT
- A $200 damage deposit is required and must be paid on arrival.
- May be paid via credit card or cash.
- Deposit is fully refundable at check out, upon checking the rooms.
Ocean Lodge Hotel
Applies to both Ocean Lodge Hotel North Building and Ocean Lodge Hotel South Building.
CANCELLATION & PREPAYMENT POLICIES
- Cancellation and prepayment policies vary according to accommodations type. Check what conditions might apply to each option when making your selection.
CHILDREN & BEDS
Child Policies
- Children of all ages are allowed.
- Children 11 years old and under stay for free.
- Children that are 12 years old and older pay $10 per night per child.
Crib and Extra Bed Policies
- Cribs and extra beds aren’t available at this property.
Age Limit
- Minimum Age: 18
- Maximum Age: No age limit
Pets
- Pets are not allowed.
Groups
- We accept room blocks and large booking reservations. Call the front desk for further information.
GUEST PAYMENT OPTIONS
We accept the following credit cards:
- Visa, Mastercard, Discover, American Express
- Credit cards used for reservations must be present at check in time to be verified along with valid ID. Name on reservations must match name on credit cards.
- Cash is accepted. Checks are not accepted.
- Virtual Card payment is not accepted
GUEST INFORMATION
Check-in & Check-out Times
- Check-in from 3:00 PM to 6:00 PM.
- Guests are required to show a photo ID and credit card at check-in.
- Check-out is before 11:00 AM.
DAMAGE DEPOSIT
- A $200 damage deposit is required and must be paid on arrival.
- May be paid via credit card or cash.
- Deposit is fully refundable at check out, upon checking the rooms.
Mallard Apartments
CANCELLATION & PREPAYMENT POLICIES
- Cancellation and prepayment policies vary according to apartment type. Please check the Apartment Conditions when selecting your apartment above.
CHILDREN & BEDS
Child policies
- Children of all ages are allowed.
- Children 11 years old and under stay for free.
- Children that are 12 years old and older pay $10 per night per child.
Crib and Extra Bed Policies
- Cribs and extra beds aren’t available at this property.
GUEST PAYMENT OPTIONS
We accept the following credit cards:
- Visa, Mastercard, Discover, American Express
- Credit cards used for reservations must be present at check in time to be verified along with valid ID. Name on reservations must match name on credit cards.
- Cash is accepted. Checks are not accepted.
- Virtual Card payment is not accepted
PARKING, SMOKING & PETS
Pets
- Pets are allowed. Charges may apply.
Smoking
- Smoking is not allowed.
GUEST INFORMATION
Check-in & Check-out Times
- Check-in from 4:00 PM to 6:00 PM.
- Guests are required to show a photo ID and credit card at check-in.
- You need to let the property know what time you’ll be arriving in advance.
- Check-out is from 10:00 AM to 11:00 AM.
Age Limit
- Minimum Age: 18
- Maximum Age: No age limit
Parties
- Parties/events are not allowed
Quiet Hours
- Guests need be quiet between 10:00 PM and 9:00 AM.
Groups
- We accept room blocks and large booking reservations. Call the front desk for further information.
DAMAGE DEPOSIT
- A $200 damage deposit is required and must be paid on arrival.
- May be paid via credit card or cash.
- Deposit is fully refundable at check out, upon checking the rooms.
